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LifeLock’s Services eRecon and TrueAddess

December 6, 2008

LifeLock, the leading provider of identity theft protection services in the United States, introduced two new services to its portfolio on April 8th of this year in order to protect consumers even better. These two services are eRecon and TrueAddress.

About eRecon
With eRecon, an information monitoring service, LifeLock tracks over 10,000 websites and online databases – for example, message boards – well known for their use by identity thieves and other criminals in order to insure that LifeLock subscribers’ information is not being bought, sold or traded on them. LifeLock will use its software to regularly search for each member’s Social Security number, credit card numbers, driver’s license number and e-mail address. If an individual’s information is present in one of these arenas, it is a good indicator that he or she has been or is about to be victimized.

If a LifeLock member’s information is found through eRecon, that person will be notified as soon as possible so that he or she can take the proper steps to protect his or her identity from any further distribution, as well as put safeguards on his or her accounts and if need be, contact the authorities.

TrueAddress
With TrueAddress, LifeLock does a comprehensive search to make sure that no one changes the address on any of its members’ credit accounts without their knowledge. More specifically, LifeLock tracks address databases to make sure there is no unauthorized activity and will notify a member of any mailing address changes that are made as soon as possible after they happen, whether they are legitimate changes or not. (Better to exercise too much caution than not enough.)

This is an important service for consumers since a typical practice of identity thieves is to change the address on the victim’s accounts and then collect the account statements, thus temporarily hiding the charges that start to add up on the bills.

Once notified by LifeLock of an unauthorized address change, the member can either change the address back to the proper one or decide to close the account and reopen it with different account information, thus stopping the thief from doing any further damage.

Both of these services are available with LifeLock’s basic service package, which also includes Mailbox Relief, credit file monitoring the WalletLock service to help members recover important documents and identification, and more. There is no extra charge to include the two new services in the LifeLock package.

As more and more consumers become the victims of identity theft, it’s important to be sure that you are doing enough to protect yourself and your family. Thus, companies offering identity theft protection will continue to adapt and cater their services as new threats come to their attention. In addition to LifeLock, there are dozens of other organizations that offer these services, so you can find the one that is right for your family’s needs.

To find out more about LifeLock and all of the services that the company offers, and to compare its services to other like-minded organizations, please see our LifeLock Review.

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