Missing Mail Causes Reason for Worry

In January, Highmark sent a detailed health insurance billing statement to Boscov’s Department Store in Reading, Pennsylvania. The data, printed and mailed in a standard envelope, arrived torn, damaged, and with pages missing.

Although the initial thought is that the information was lost through the mail, there is still reason to worry–where the missing data is is the primary concern for Highmark and Boscov’s.

Approximately 3,7000 members’ information was in this envelope, and Highmark has sent letters to those affected, offering free credit monitoring services in the event identity theft occurs from this particular incident.